A chalkboard sign with “Federal Credit Union” highlights that American Eagle Federal Credit Union is a member-owned community bank. Established in 1935, American Eagle Federal Credit Union is now Connecticut’s largest community credit union, serving over 164,000 members with $2.6 billion in assets. If you’re wondering how to open an account at American Eagle Federal Credit Union, you’ll be joining a trusted financial institution that offers full banking services—checking, savings, loans, mortgages, and more—to anyone who lives, works, worships, or studies in the region.
American Eagle Federal Credit Union serves anyone who lives, works, worships, or goes to school in Hartford, Middlesex, Tolland, or New Haven counties in Connecticut, as well as Hampden County, Massachusetts. Membership even extends to Connecticut’s healthcare workers and retirees. If you’re looking for how to open an account at American Eagle Federal Credit Union, this comprehensive guide will walk you through the process, from finding an American Eagle Federal Credit Union near me to using AEFCU’s online banking, customer service, and loan tools.
American Eagle Federal Credit Union makes joining easy. You don’t need to live near a branch since membership is based on location or employment (see membership criteria above). The first step in how to open an account at American Eagle Federal Credit Union is to open a Personal Savings Account, either online or at a branch. Once you become a member, you can easily add checking accounts, CDs, IRAs, or other financial products. According to AEFCU’s site, “the first step to becoming a member is to open a Personal Savings Account online or at any branch.” Here are the basic steps to get started:
- Confirm eligibility. Make sure you meet AEFCU’s membership criteria (CT or Hampden County resident, or eligible by work/family).
- Gather documents. You’ll need a valid ID (driver’s license or passport), Social Security number, and an initial deposit (often $5–$15) to activate a savings account.
- Apply online or in-branch. Visit AEFCU’s “Open An Account” page and complete the online application, or drop by any branch during business hours for in-person assistance. The online process takes just a few minutes.
- Deposit funds and finalize. After approval, fund your new savings account. If in-branch, staff can assist with setup; if online, you’ll receive confirmation and instructions (AEFCU may mail you an account packet with details).
- Start using your account. Once open, you can register for online banking, order checks, set up direct deposit (using Routing #211176891), and explore AEFCU’s many services.
How to open an account at American Eagle Federal Credit Union is simple and secure. AEFCU adds multiple security layers, including multifactor verification, to protect new accounts and online banking users. When you open an account online or via the mobile app, you’ll immediately receive a confirmation page along with your account number. If you open your account in a branch, a purple card containing your account number will be included in your welcome packet. New members also receive a Visa debit card and can easily enroll in eStatements. In summary, how to open an account at American Eagle Federal Credit Union is straightforward, and once you join, you gain full access to all AEFCU products and services.
American Eagle Federal Credit Union Near Me: Branches, ATMs & Hours
How to open an account at American Eagle Federal Credit Union is made easy with its 16 branch locations across Connecticut. Whether you’re in Avon, Bloomfield, Cromwell, East Hartford, Enfield, Glastonbury, Hartford, Manchester, Newington, North Haven, Plainville, Southington, South Windsor, Vernon, or West Hartford, finding a branch near you is simple. Just use the online branch locator or search “American Eagle Federal Credit Union near me” on your favorite maps app to find addresses and hours.
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Branch hours:
- Most AEFCU branch lobbies open Monday–Friday mornings (around 8:30 am) and close by mid-afternoon (often 4:00–5:00 pm). Many branches also have Saturday hours (typically 8:30 am–12:00 pm). For example, the Cromwell branch lobby hours are Mon/Tue/Wed/Fri 8:30–4:00, Thu 8:30–5:00, and Sat 8:30–12:00. (Branch drive-thrus and video-teller machines may have extended hours.) Always check the AEFCU “Locations & Hours” page for the exact schedule of your local branch. Branches are closed on all Federal holidays (see schedule on AEFCU’s site), but you can still bank 24/7 online on those days.
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Branch features:
- Many branches offer drive-thru service, coin-counting machines (free for members), 24-hour ATMs, and even video-teller machines (VTMs) for live video service. These conveniences make in-branch banking quick.
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ATMs and networks:
- In addition to AEFCU’s own ATMs at branches, the credit union participates in the Allpoint and SUM ATM networks. This means you have access to 60,000+ no-fee ATMs nationwide. Look for the Allpoint or SUM logo at stores like Costco, CVS, Dunkin’ Donuts, Nordstrom, and many others. As long as the ATM shows those logos, AEFCU members pay no ATM fees. (Your AEFCU Visa Debit Card automatically works on these networks.) Use any of those ATMs to withdraw cash, deposit checks, or check your balance without incurring surcharges.
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Contact & locator:
- On the AEFCU website or mobile app, the Branch & ATM Locator tool lets you enter an address or zip code and find nearby branches, ATMs, and even video teller locations. You can filter results (AEFCU ATMs, Allpoint, etc.) and see real-time hours. Always double-check hours on site or by phone before visiting.
In summary, wherever you are in Connecticut, there’s an AEFCU branch or fee-free ATM not far away. Branch hours vary, but most offer weekday service and limited Saturdays, with holiday closures. And remember, online/mobile banking lets you bank anytime, even when branches are closed.
American Eagle Federal Credit Union Online Banking & Mobile App Guide
AEFCU’s Digital Branch (online banking) and mobile app give members 24/7 access to accounts no matter where they live. Whether you’re in Hartford, Glastonbury, or even Hampden County, MA, you can handle most banking tasks “without going anywhere”. Here’s what you can do:
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Secure Online Banking:
- Log in at AEFCU’s website (or via the app) to view account balances, statements, and transaction history at any time. Transfer funds between accounts, pay bills, and set up automated payments for regular bills. AEFCU uses multiple security layers (encryption, secure passwords, etc.) to protect your data. If you haven’t enrolled, you’ll need your account number and SSN to register (AEFCU sends a “purple card” with your account number after opening).
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Mobile App (AEFCU Mobile):
- Download the free American Eagle FCU Mobile app for iOS or Android. It’s highly rated (around 4.8/5 stars in app stores) and lets you bank on the go. Key features include:
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Mobile Check Deposit:
- Snap photos of checks with your phone to deposit to your account. No need to visit an ATM or branch.
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Transfer & Pay:
- Move money between accounts, pay credit cards, or send money to friends and family. You can pay bills directly or schedule recurring payments.
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Open Accounts / Apply Loans:
- The app even lets you open new accounts (checking, credit cards) or apply for loans while on your phone. It’s the same as doing it online at home.
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Account Alerts:
- Set up real-time notifications (e.g. when checks clear, low balance alerts, etc.) so you stay informed.
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Security/Convenience:
- Use fingerprint or Face ID login for quick access. You can also manage your AEFCU Visa Debit/Credit cards (see “Card Control App” link on the site) to temporarily freeze or activate cards.
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Bill Pay & Loan Pay:
- AEFCU offers a full Bill Pay service through online/mobile banking. You can pay any bill anytime, set up automatic payments, or send money to an email/phone. A new loan payment system is also coming soon that will let you pay AEFCU auto or mortgage loans directly via online/mobile banking.
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Alerts & eStatements:
- Opt-in for eStatements to avoid paper mail. You’ll get alerts when a new statement is ready or if suspicious activity is detected. This saves paper and keeps you informed instantly.
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Customer Service via Digital Banking:
- If you have a question, you can use the secure messaging feature in online banking (found under “Contact Us” > “Secure Message”) to safely send a message to support. The mobile app also has chat and support contact info built in.
Overall, AEFCU’s online and mobile banking tools bring the branch to you. You can handle virtually all banking tasks from home or on the go. And with 24/7 access, you’re not limited by branch hours. (Customer service is available during business hours, but the self-service tools work any time.)

American Eagle Federal Credit Union Routing Number & Wire Transfer Info
When setting up direct deposits or wire transfers, you’ll need AEFCU’s routing (ABA) number. American Eagle FCU’s routing number is 211176891. This 9-digit code is used for all automated transfers (ACH) and direct deposits into your accounts. For example, to send your paycheck or Social Security to AEFCU, give your employer or payer: AEFCU’s routing number 211176891 and your AEFCU account number.
AEFCU also provides wire transfer services at its branches. Here’s what to know:
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Incoming Wires:
- To receive a wire transfer (domestic or international) into your AEFCU account, give the sending bank: ABA #211176891, your account number, and account type (checking or savings). There is usually a small fee for incoming wires (see AEFCU’s fee schedule).
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Outgoing Wires:
- You can send wires from AEFCU branches for domestic or international transfers. Outgoing wires incur fees (domestic vs. foreign fees differ). International wires must be requested by 3:00 pm, domestic by 2:00 pm (local branch time) for same-day processing. To initiate a wire, you provide the recipient bank’s wiring instructions, your signature, and ID verification.
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Direct Deposit:
- AEFCU offers early direct deposit for things like paychecks and Social Security. To set up direct deposit, just provide your AEFCU routing number and account number to your payroll or benefits office. No special form is needed beyond that.
Make sure to double-check the routing number when filling forms. Using routing #211176891 ensures funds go into AEFCU. For any questions on transfers, you can contact AEFCU’s Contact Center. (Note: Wise and some online tools list alternate numbers like 211977359, but AEFCU’s own materials use 211176891.)
American Eagle Federal Credit Union Customer Service & Support Options
AEFCU offers multiple ways to get help whenever you need it:
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Phone Support:
- The Member Contact Center is your go-to for any questions about accounts or membership. Call toll-free 1-800-842-0145 or local (860) 568-2020. The Contact Center is open Monday–Friday 8:30 am–5:00 pm and Saturdays 8:30 am–12:30 pm. (Staff can answer questions about accounts, loans, credit cards, membership eligibility, online banking help, and more.)
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24/7 Telephone Banking:
- Outside business hours, you can call AEFCU’s automated phone system for basic info (balances, transfers, etc.) at 1-800-843-1151. This keeps you connected even when the branch is closed.
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Live Chat:
- A live chat with a representative is available through AEFCU’s website or online banking. On the Contact Us page, click the “Chat” link (it opens chat.americaneagle.org) to talk real-time with support during business hours. The mobile app also has a chat option.
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Secure Messaging:
- Log into Online Banking and use the “Secure Message” feature to send inquiries directly. This is useful if you have a specific account question or need to send documents safely.
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Email/Form:
- AEFCU does not publicly list a simple email address for support, but you can send messages via the secure portal as above. For accessibility issues or website assistance, you can call the Accessibility Team at 1-800-842-0145.
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Lost/Stolen Cards:
- If your Visa debit or credit card is lost or stolen, call immediately: Debit cards – 1-800-627-2127; AEFCU credit cards – 1-844-431-0818. (The back of your cards also lists the emergency number.)
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Mortgage Support:
- For questions about an existing home loan or to apply, call the Mortgage Servicing Center at 1-877-495-4717.
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Branch Visits:
- You can always speak face-to-face by visiting a branch during lobby hours. Each branch’s phone number is listed on AEFCU’s site.
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Social Media:
- AEFCU maintains a presence on Facebook, Instagram, LinkedIn, and YouTube. You can follow for updates or use social channels for general inquiries (though account-specific issues should use secure channels).
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After-Hours Contacts:
- If you need account access after hours, use the 24-hour phone line. Otherwise, leave a voicemail or send a secure message and staff will reply next business day.
No matter your question, there’s a support option that fits. Whether you prefer talking on the phone, chatting online, or visiting a branch, AEFCU’s staff are available to assist. Don’t hesitate to reach out if you need help opening an account or managing your finances.
American Eagle Federal Credit Union Mortgage Rates & Loan Calculator
AEFCU offers competitive mortgage rates and online tools to help you plan your home financing. On the AEFCU website under “Home Loans” and “Rates,” you’ll find a variety of mortgage options (first-time buyer programs, fixed and adjustable loans, jumbo loans, refinances, etc.). While actual rates change frequently, the site illustrates sample rates around 5.00% for many mortgage products. For example, AEFCU’s table shows fixed-rate mortgages and adjustable rates at about 5.00% in their sample scenario, and even their jumbo and refinance options listed at 5.00% in the example table. They also highlight special programs: first-time homebuyer loans with as low as 3% down and a $1,000 closing-cost credit. To get current rates, contact a loan officer or check the “Rates” section of the website, which is updated regularly.
Use AEFCU’s online calculators to estimate payments and compare loans before applying:
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Mortgage Loan Calculator:
- Enter your home price, down payment, rate, and term to see estimated monthly payments and an amortization schedule. You can also model extra payments to see interest savings. This helps you budget for principal and interest over time.
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Enhanced Loan Calculator:
- For any loan (mortgage, auto, personal, etc.), adjust the loan amount, interest rate, and term to find a monthly payment that fits your budget. Clicking “View Report” generates a full amortization chart. This tool is great for comparing scenarios (e.g. 15-year vs 30-year mortgage).
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Other Calculators:
- AEFCU provides specialized calculators (home equity, auto loan, student loan, etc.) on its “Calculators” page. For mortgages, use the official one at AEFCU’s Mortgage Calculator to quickly preview your payment plan.
Armed with these tools and information, you can make informed decisions about borrowing. After estimating your payments, you can apply for a mortgage online through AEFCU’s site or speak with a loan officer to lock in a rate. Remember, mortgage rates vary by credit score, loan size, and market conditions, so use the calculator and then check with AEFCU for actual rate quotes.
Mortgage Tips and Resources
- Compare fixed vs adjustable: AEFCU’s site lets you compare different mortgage types (fixed-rate vs adjustable-rate) to see which fits your cash flow.
- First-time buyer help: If you’re a first-time homebuyer, inquire about AEFCU’s special program (3% down, credit towards closing).
- Pre-qualification: Consider getting pre-qualified through AEFCU’s online application to strengthen your offer on a new home.
- Speak with a loan officer: Questions about rates or loan products? Call 1-800-842-0145 and ask to connect with a Mortgage Loan Consultant for personalized guidance.
By combining current rate information with the free calculators on AEFCU’s website, you can project your monthly budget and ensure your mortgage or loan fits comfortably into your financial plan.
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Frequently Asked Questions
Q: How do I open an account with American Eagle Federal Credit Union?
A: You can join AEFCU by opening a savings account online at the credit union’s website or at any branch. First ensure you meet membership requirements (CT/Hampden County residency or eligible employment). Then apply online or visit a branch with valid ID, SSN, and an initial deposit. AEFCU’s site notes the first step is opening a personal savings account, after which you can open checking and other accounts. The online application takes only a few minutes.
Q: What are the membership eligibility requirements?
A: Eligibility is open to people who live, work, worship, or attend school in Hartford, Middlesex, Tolland, or New Haven counties in CT or Hampden County, MA. Also, anyone employed or retired in the Connecticut healthcare industry can join. Family members of current members often qualify too. These rules make AEFCU a community-based, not-for-profit credit union.
Q: What is American Eagle FCU’s routing number?
A: The AEFCU routing (ABA) number is 211176891. Use this number (along with your account number) for direct deposits, ACH transfers, or incoming wires to your AEFCU account. For example, give your employer or the IRS this routing number and your AEFCU account number to deposit funds directly.
Q: How do I find AEFCU branch hours and locations near me?
A: AEFCU has 16 branches in Connecticut (e.g. East Hartford, Hartford, Manchester, Bloomfield, etc.). Their hours vary by location, but generally are ~8:30 am to 4–5 pm Mon–Fri and until noon on Sat. To find the nearest branch or ATM, use the AEFCU branch/ATM locator on their website or app, or search “American Eagle Federal Credit Union near me” in Google Maps. Always check the branch’s page online for exact hours and features.
Q: Does American Eagle FCU have a mobile app and online banking?
A: Yes. AEFCU offers free online banking and a mobile app for iOS/Android. The app lets you do mobile check deposit, fund transfers, bill pay, and even open new accounts or apply for loans from your phone. Online banking on a computer provides the same features. AEFCU’s digital tools are secure and available 24/7. The mobile app is highly rated (4.8/5 stars) and is the easiest way to bank on the go.
Q: What ATM networks can I use without fees?
A: AEFCU partners with the Allpoint and SUM networks. That means you can use 60,000+ ATMs nationwide that display the Allpoint or SUM logos, and AEFCU will not charge any fees. These ATMs are located at many retailers (Costco, CVS, Dunkin’, etc.). Of course, AEFCU branch ATMs are also fee-free for members.
Q: How can I pay my AEFCU loan online?
A: Soon AEFCU will allow members to pay AEFCU auto and mortgage loans via online banking or the mobile app. In the meantime, you can set up automatic payments from a checking or savings account, mail payments, or pay by calling the contact center. Check AEFCU’s website (Make a Loan Payment page) for current options and the upcoming launch of online loan payments.
Q: How do I contact American Eagle FCU customer support?
A: Call the Member Contact Center at 1-800-842-0145 (or local 860-568-2020) during business hours (M–F 8:30–5, Sat 8:30–12:30). You can also use the online chat feature on AEFCU’s website or send a secure message in online banking. For lost/stolen cards, use the special hotlines: debit cards – 800-627-2127; credit cards – 844-431-0818. AEFCU is also on Facebook, Instagram, LinkedIn, and YouTube for general inquiries.
Q: Where can I find AEFCU’s current mortgage rates?
A: Current rates aren’t published in our sources, but AEFCU’s website has a “Mortgage Rates” page and the product table shows example rates (around 5.00% for many loans). For actual rates, contact a mortgage officer or check the “Rates” section online. Use AEFCU’s mortgage calculator to estimate your payment based on any rate you find.
Q: Can I share comments or questions about this article?
A: Yes! If you have more questions about AEFCU or want to share your experience, leave a comment below. You can also share this guide on social media to help friends learn how to bank with AEFCU.
Feel free to visit American Eagle FCU’s official website or contact them directly with any specific questions. Happy banking!